Support
Acer Computer (Singapore) Pte Ltd
29, International Business Park
#01-01, Acer Building, Tower A
Service Centre (Side Entrance)
Singapore 609923

Business hours:
- Monday to Friday, 8:45am to 5:15pm
Extended Hours:
- Wednesday, 5:15pm till 7:45pm
- Saturday, 9:00am to 12:00pm
(Closed on Sundays and Public Holidays)
Service Drop Off Point (No repair)
Acer Gateway Service Clinic @ Stadium MRT Station, Unit #01-08/09
Address: 3 Stadiums Walk #01-08/09 Stadium MRT Station S (397692)
Business Hours: Monday to Saturday, 11am to 9pm
Close on Sundays and Public Holidays
You may drop off any Acer, eMachine or Gateway Products

Eve of Public Holidays closed
Please be informed that our operating hours at Acer Gateway Service Centre @ IBP & Acer Gateway Service Clinic @ Stadium MRT will be closed on Christmas Eve – 24 Dec 2011 (Saturday) & New Year’s Eve – 31 Dec 2011(Saturday).

Notice:
Effective 01 Dec 2011, the Service Clinic @ Dhoby Ghaut MRT will be integrated to Service Clinic @ Stadium MRT, address: 3 Stadium Walk #01-08/09 Stadium MRT Station S(397692).


Technical Support via online, phone or fax
- For online service enquiry, please click here
- Acer Computers Helpdesk : 1800 895 6299
- Acer Smartheld Helpdesk : 6895 6369
- Fax : 6895 6416

Technical Support via online, phone or fax
- For online repair status enquiry, please click here
- Acer Service Centre : 6895 6297
- Fax : 6895 6402

Types of services provided
We have engineers at the counter to check the problem and if it is a minor issue, they will fix it on the spot (exclude extended hours on Wednesday and Saturday). Otherwise, it will be logged in for in-house repair with further diagnosis. You could also send in your system without testing (verification) to be done on the spot. When you arrive at the service centre, pick a Q ticket. The last Q ticket for repair will be issued 1 hour before the Service Centre closing time for normal business hours (exclude extended hours on Wednesday and Saturday).

There are 2 queues to choose from namely :

1. Repair (with verification)
2. Collection / Purchase / Send in without verification