Service Center
Acer Computer (Singapore) Pte Ltd
29, International Business Park
#01-01, Acer Building, Tower A
Service Centre (Side Entrance)
Singapore 609923
Business hours:
- Monday to Friday, 8:45am to 5:15pm
Extended Hours:
- Wednesday, 5:15pm till 7:45pm
- Saturday, 9:00am to 12:00pm
(Closed on Sundays and Public Holidays)
How to get to the Acer Building
- Located along the Jurong Town Hall Road
- By Bus : Bus nos. 51, 78, 79, 97, 143, 197 and 198. Bus stop is located just in front of the Acer Building
Service Drop Off Point for Aspire One and eMachine only
You can drop off your Aspire One or eMachine for repair at:
11 Orchard Road #B1-25 Dhoby Ghaut MRT Station S(233826)
Business Hours: Monday to Saturday, 11am to 9pm
Technical Support via online, phone or fax
- For online service enquiry, please
click here- Acer Computers Helpdesk : 1800 895 6299
- Acer Smartheld Helpdesk : 6895 6369
- Fax : 6895 6416
Repair Status Enquiry via online, phone or fax
- For online repair status enquiry, please
click here- Acer Service Centre : 6895 6297
- Fax : 6895 6402
Types of services provided
We have engineers at the counter to check the problem and if it is a minor issue, they will fix it on the spot (exclude extended hours on Wednesday and Saturday). Otherwise, it will be logged in for in-house repair with further diagnosis. You could also send in your system without testing (verification) to be done on the spot. When you arrive at the service centre, pick a Q ticket. The last Q ticket for repair will be issued 1 hour before the Service Centre closing time for normal business hours (exclude extended hours on Wednesday and Saturday).
There are 2 queues to choose from namely :
1. Repair (with verification)
2. Collection / Purchase / Send in without verification