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Service and Support Service Enquiry * denotes compulsory fields Customer Profile *First Name: *Last Name: *Telephone: Fax: *Email: Language: English Mandarin Bahasa Melayu Product Information *Model: Select a product type DeskNote Desktop Handheld MiniPC Monitor Notebook Peripheral Projector Server Television Then a model *Operating System: Select an operating system HandHeld OS Others Windows 2000 Windows 2003 Windows 98 Windows ME Windows NT Windows Vista Windows XP Then a version *Serial Number: Purchase Date: January February March April May June July August September October November December 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 Problem Type *Please select a problem area : Select one of the following Warranty Hardware Related Installation / Setup Request product information Request updated BIOS / Driver Software related problem Internet / Fax / Modem Network / Wireless Connection Speakers / Sound / Audio Hard drive / Storage devices Keyboard / Mouse / Input devices Monitor / Display Output / Video Boot up / Lock up / Machine hang Unable to work with another device/accessory I am not too sure Others Is your Acer device/computer unable to work with another device/accessory products? If yes, please check all that apply PCMCIA/PC-Card USB Device Please provide details (model,etc): Firewire Device Bluetooth Device Network Device Optical Media (CD-R, DVD-R, etc) Flash Card (MMC, SD, CF, etc) Others If there is an error message, please specify: *Describe your problem/question: